IT Business Analyst (80 -100%)

Permanent employee, Full or part-time · Schweiz

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Your mission
We are looking for a motivated IT Business Analyst who excels at researching, finding, and implementing innovative solutions to business challenges. 
The successful candidate will play a pivotal role in analysing, optimizing and documenting business process in a global manufacturing environment. 
You will contribute to the ongoing development of our business-critical systems including SAP, Microsoft CRM and Analytics platforms.

  • Analyse existing business processes and workflows, identify inefficiencies and gaps, propose optimized, scalable solutions aligned with business objectives.
  • Translate business needs into functional specifications and, support IT teams during the design, development, testing, and deployment. 
  • Act as a liaison between business and technical teams, ensuring clear communication and alignment of objectives and deliverables.
  • Maintain comprehensive documentation including requirements, process flows, and user guides, support end-user trainings and enhancements adoption.
  • Ensure coordination with 3rd party suppliers on incidents and change management.
Your profile
  • Minimum of 2 years of experience in a similar position with exposure to SAP environments ideally in a manufacturing environment.
  • Strong understanding of business process and documentation techniques (e.g., BPMN, Visio).
  • SAP and PMP certifications are a plus.
  • Excellent analytical, problem-solving and communication skills.
  • Fluent in English and German languages.
Our offer for you
  • Opportunities for professional development in a global manufacturing environment.
  • Collaborative and dynamic work environment.
  • Flexible work arrangements.
Apply to us and join our team
If you are passionate about business process, SAP environments, and enjoy working in a dynamic and collaborative team, with great coffee in the office, we’d love to hear from you!
About us
Creating Quality Coffee Moments

Hemro Group is a global group of innovators creating the world’s most advanced coffee grinding technology across our four world-renowned brands: Mahlkönig, Ditting, Anfim and HeyCafé.

As the leading coffee grinder, burr manufacturer, and technology solutions company, we are committed to excellence—from the factory floor to our sustainability efforts and beyond—so everyone can enjoy a quality coffee moment. Unified under the Hemro Group, our brands offer a full suite of trusted coffee grinder solutions for coffee shops, roasters, retailers, and home baristas. 

Hemro Group grinders are designed in our innovation & technology facilities in our Zürich headquarters and produced in our three production facilities in Germany, Italy, and China. Our distribution partners sell our products in 100+ countries. Our global accessibility makes Hemro a reliable partner around the world.

Boasting more than 320 team members, our diverse group of innovators, engineers, coffee professionals, and creatives is a collaborative worldwide effort to develop a brighter tomorrow for coffee. Championed by our company’s innovative spirit, teams are encouraged to push the boundaries of coffee grinder technology. As a result, innovations such as Mahlkönig’s “Grind-by-Weight” technology are possible and move the industry forward toward a sustainable, lasting future for coffee.
Deine Aufgaben
We are looking for a motivated IT Business Analyst who excels at researching, finding, and implementing innovative solutions to business challenges. 
The successful candidate will play a pivotal role in analysing, optimizing and documenting business process in a global manufacturing environment. 
You will contribute to the ongoing development of our business-critical systems including SAP, Microsoft CRM and Analytics platforms.

  • Analyse existing business processes and workflows, identify inefficiencies and gaps, propose optimized, scalable solutions aligned with business objectives.
  • Translate business needs into functional specifications and, support IT teams during the design, development, testing, and deployment. 
  • Act as a liaison between business and technical teams, ensuring clear communication and alignment of objectives and deliverables.
  • Maintain comprehensive documentation including requirements, process flows, and user guides, support end-user trainings and enhancements adoption.
  • Ensure coordination with 3rd party suppliers on incidents and change management.
Dein Profil
  • Minimum of 2 years of experience in a similar position with exposure to SAP environments ideally in a manufacturing environment.
  • Strong understanding of business process and documentation techniques (e.g., BPMN, Visio).
  • SAP and PMP certifications are a plus.
  • Excellent analytical, problem-solving and communication skills.
  • Fluent in English and German languages.
Unser Angebot für dich
  • Opportunities for professional development in a global manufacturing environment.
  • Collaborative and dynamic work environment.
  • Flexible work arrangements.
Bewirb dich bei uns und komm in unser Team
If you are passionate about business process, SAP environments, and enjoy working in a dynamic and collaborative team, with great coffee in the office, we’d love to hear from you!
Über uns
Hochwertige Kaffeemomente schaffen

Die Hemro Group ist eine globale Gruppe von Innovatoren, die mit ihren vier weltbekannten Marken die fortschrittlichste Kaffeemahltechnologie der Welt entwickelt: Mahlkönig, Ditting, Anfim und HeyCafé.

Als führender Hersteller von Kaffeemühlen, Mahlwerken und Technologielösungen haben wir uns zu Spitzenleistungen verpflichtet - von der Produktion bis hin zu unseren Bemühungen um Nachhaltigkeit und darüber hinaus - damit jeder einen hochwertigen Kaffee genießen kann. Unter dem Dach der Hemro Group bieten unsere Marken ein umfassendes Angebot an bewährten Kaffeemühlenlösungen für Kaffeeketten, Coffeeshops, Röstereien, Einzelhändler und Home Baristas. 

Die Mühlen der Hemro Group werden in unserem Innovations- und Technologiezentrum in Zürich entwickelt und in unseren drei Produktionsstätten in Deutschland, Italien und China hergestellt. Unsere Vertriebspartner verkaufen unsere Produkte in über 100 Ländern. Unsere globale Erreichbarkeit macht Hemro zu einem zuverlässigen Partner auf der ganzen Welt.

Mit mehr als 320 Teammitgliedern arbeitet unsere vielfältige Gruppe von Innovatoren, Ingenieuren, Kaffeeexperten und Kreativen weltweit zusammen, um eine bessere Zukunft für Kaffee zu entwickeln. Durch den innovativen Geist unseres Unternehmens werden die Teams ermutigt, die Grenzen der Kaffeemühlentechnologie zu erweitern. Das Ergebnis sind Innovationen wie Mahlkönigs "Grind-by-Weight"-Technologie, die die Branche in Richtung einer nachhaltigen, dauerhaften Zukunft des Kaffees voranbringen.
We look forward to you.
We appreciate your interest in the Hemro Group. Please fill out the short form below. If you have difficulties uploading your data, please send an email to jobs@hemrogroup.com.
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